Privacy Policy
Effective Date: January 1, 2026 | Last Updated: April 2026
Welcome to Dostwin ("we", "us", "our"), accessible at dost-win.app. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what data we collect, how we use it, and what rights you have over your information.
By accessing or using the Dostwin platform, you agree to the practices described in this policy. If you do not agree, please discontinue use of the service.
1. Information We Collect
We collect information in the following ways:
- ●Information You Provide Directly — When you register, log in, make a deposit, request a withdrawal, or contact our support team, you provide us with information such as your name, email address, phone number, and payment details.
- ●Automatically Collected Data — When you use our platform, we automatically collect device information (device type, operating system), log data (IP address, browser type, pages visited, timestamps), and session information.
- ●Cookies and Tracking Technologies — We use cookies to recognise returning users, remember your preferences, maintain your session, and gather anonymous analytics data to improve our services.
- ●Identity Verification — To comply with legal and anti-fraud obligations, we may request identity documents during the verification process.
2. How We Use Your Information
We use the information we collect to:
- ✔Create and manage your Dostwin account.
- ✔Process deposits, withdrawals, and transactions securely.
- ✔Provide customer support and respond to your enquiries.
- ✔Send you important account notifications, security alerts, and promotional offers (where you have opted in).
- ✔Improve platform performance, user experience, and game content.
- ✔Detect, prevent, and investigate fraud, cheating, or abuse.
- ✔Comply with legal and regulatory obligations.
3. How We Share Your Information
We do not sell your personal data to third parties. We may share information only in the following circumstances:
- ●Service Providers — Trusted third parties who assist us in operating the platform (payment processors, hosting providers, identity verification services). They are bound by strict confidentiality agreements.
- ●Legal Obligations — When required by law, regulation, court order, or government authority.
- ●Fraud & Security Partners — To protect our users and platform from fraud, abuse, or security threats.
- ●Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies & Tracking Technologies
Dostwin uses cookies and similar technologies to enhance your experience. Cookies allow us to:
- ●Keep you logged in securely during your session.
- ●Remember your language and display preferences.
- ●Analyse traffic and usage patterns to improve our platform.
- ●Deliver relevant promotional content.
You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the platform.
5. Data Security
We take data security seriously. Dostwin implements:
- ★256-Bit SSL Encryption — All data transmitted between your device and our servers is encrypted using industry-standard SSL technology.
- ★OTP Verification — Account logins and sensitive actions require one-time password verification.
- ★Fraud Detection Systems — Automated and manual systems monitor for suspicious account activity 24/7.
- ★Restricted Data Access — Only authorised staff with a legitimate need can access personal data.
While we take all reasonable steps to protect your data, no internet transmission is 100% secure. We encourage you to keep your login credentials confidential.
6. Data Retention
We retain your personal data for as long as your account is active or as required by law. If you request account deletion, we will remove your personal data within a reasonable timeframe, except where retention is required for legal or regulatory compliance.
7. Children's Privacy
Dostwin is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we discover that a minor has registered, we will immediately suspend the account and delete all associated data. If you believe a minor has accessed our platform, please contact us immediately.
8. Third-Party Links
Our platform may contain links to third-party websites, apps, or services. Dostwin is not responsible for the privacy practices of those external sites. We encourage you to read the privacy policies of any third-party services you visit.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- ●Right to Access — Request a copy of the personal data we hold about you.
- ●Right to Rectification — Request correction of any inaccurate or incomplete information.
- ●Right to Erasure — Request deletion of your personal data, subject to legal obligations.
- ●Right to Restrict Processing — Ask us to limit how we use your data in certain circumstances.
- ●Right to Withdraw Consent — Withdraw any consent you have given at any time.
To exercise any of these rights, please contact our support team via the Contact Us page.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page will always indicate the most recent revision. Continued use of Dostwin after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us through our Contact Us page. You can also review our Terms and Conditions and our Responsible Gaming policy.
Dostwin is intended for adult users aged 18+ only. Please play responsibly.